The Customer Service Made the Difference

The Customer Service Made the Difference

Just a few weeks ago I saw something on Facebook that touched my heart and I wanted to share it with you all. It is so nice to go to a store, any store, and receive good customer service. That is exactly what happened with Mr. Earl Rice. On any given day, at any given time, you may see Mr. Earl out and about in town. He is a happy fella that loves to interact with others. He visits the Dollar Tree from time to time and enjoys the customer service he receives especially from Mr. Tito Davis. Tito meets no stranger. He is such a joy and loves to help others in any way that he can and Mr. Earl can see that. Well one afternoon, Mr. Earl had just bought him a new pair of shoes, sharp looking shoes I might add. However, they didn’t fit so he had them in the truck to return but had to stop by the Dollar Tree first to grab a few things. When he did, Tito’s day changed for sure. As every other time in the store, Tito was there and greeted him with his big smile and wonderful personality. While Mr. Earl was there, he asked Tito would he like a new pair of shoes and Tito replied “yes sir”. They fit Tito perfect! Now isn’t that God working? He needed a nice, new pair of shoes but like most of us, Tito would not spend that money on himself because like all of us, he has bills to pay and pays them first. He put those shoes on with pride and a HUGE smile. He was so proud and appreciative for Mr. Earl, the shoes and the blessing that had just occurred. God tells us in Proverbs 3:27, “Do not withhold good from those to whom it is due, when it is in your power to do it” and Mr. Earl felt he could do it and did. Mr. Earl did not tell the story on Facebook because he was not one to tell his good deeds, Tito posted it and I am so thankful that he did. I was able to speak to Mr. Earl about that day and he was grinning ear to ear that he was able to help Tito and he felt that God did it all, in fact he said he was positive that God was in the midst of the entire situation. A blessing for God not only came to Tito and Mr. Earl but to all of us that read the story on Facebook. Thank you Tito for such great customer service and thank you Mr. Earl for giving back. May the Lord bless you both.